Biomedical subjects

A Cruser

Publications and source records attributed to A Cruser.

2 recordsLinked to original sources

PubMed1995

Evaluating program design in the state hospital setting.

This study used a benchmarking and goal attainment approach to identify the extent to which two state hospital-based programs were doing what they were intended to do. The 1989 version of the Moos Ward Atmosphere Scale (WAS) was used to collect information from staff and patients in resocialization and admissions programs. Analysis of variance revealed differences between and within programs, and t tests revealed differences between the study sample and the WAS norms. Program descriptions, information from the literature, and features of the measurement scale were used to interpret the findings and develop recommendations for improvements.

Analysis of Variance↗

PubMed1995

'But doctor, someone has to do something': resolving interpersonal conflicts in the workplace.

Physicians are often called on to address interpersonal conflicts among office staff and colleagues. Because such strife can interfere with patient care, physicians should learn to diffuse these situations as adeptly and quickly as possible. The authors outline one approach, which they developed while working at the Oklahoma Department of Mental Health. Designated by the mnemonic LIFT (Listen, Inquire, ask for Feedback, Test), this approach has been used successfully to resolve interpersonal conflict in small groups.

Conflict, Psychological↗