Using the continuous quality improvement process to safely lower the cesarean section rate.
BACKGROUND: In 1994 a five-year prospective observational study (including 38,541 singleton live-born deliveries) based on maternal and neonatal hospital administrative discharge data for DRGs 370-375 was launched at Cedars Sinai Medical Center (CSMC) in Los Angeles. In 1993 a cesarean section (C-section) reduction task force was first convened and several interventions were conducted and monitored during a two-year period. In 1995 CSMC joined the Institute for Healthcare Improvement's (IHI's) national collaborative on lowering C-section rates. RESULTS: The first intervention involved physician education (grand rounds) and occurred during the preintervention baseline period. Providing physician-specific data had been implemented before participation in the IHI collaborative. Two other interventions were implemented before the collaborative versus 13 interventions after. The C-section rate decreased from 26.0% in the baseline period in 1993 to 20.5% in 1997, a 21.2% reduction. During the postintervention period, the C-section rate increased to 23.5%. There was no statistically or clinically significant increase in clavicular fractures, brachial plexus injuries, or cerebral hemorrhage in the four study years, compared to the baseline period. DISCUSSION: It is possible to safely reduce C-section delivery rates. Activities are now under way to involve additional private physician leaders in the continuous quality improvement effort. Although the small increase in the C-section rate during the postintervention period may represent statistical variation, and in itself may not be clinically significant, it supports the thesis that ongoing, continuous organizational support is required to achieve and maintain gains.