Miniclinics: trend, threat, or opportunity?
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Biomedical subjects
Publications and source records attributed to Arthur C Sturm.
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The following questions will help you evaluate your organization's marketing willingness: What is your organization's risk tolerance? Is your organization best suited for acquisition or for retention? Does your organization know the value of a patient? Does your organization have the right marketing infrastructure?
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By transforming the hospital experience into something truly positive, healthcare organizations can forge bonds with their patients-and create new revenue streams.
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How does customer loyalty grow? Through good customer experiences. Yet some organizations seem to genuinely fail to understand that they can keep or lose a customer in the proverbial blink of an eye. And in this era of increasing customer demands across all industries, it's important that healthcare financial managers understand the correlation between customer loyalty and customer experience.
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