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B F Rubenzer

Publications and source records attributed to B F Rubenzer.

9 recordsLinked to original sources
PubMed1995

AHRA (American Healthcare Radiology Administrators) patient satisfaction survey.

Healthcare's focus has shifted from the institutional to the personal, requiring hospitals to carefully evaluate patient satisfaction. A carefully written survey can supply invaluable feedback from patients about their experiences in the department. The AHRA has developed and provides in this article a survey designed to measure the aspects of care that contribute most to patient satisfaction, such as length of wait, explanation of procedures and privacy, etc. When conducting the survey, use procedures that ensure a representative sample and adequate response rate. Computerized, on-site data collection is the most timely and accurate method when available. Results of the survey must receive action to correct problems and analyze perceptions of quality. CQI should be used to ensure continual improvement.

Forms and Records Control↗
PubMed1994

AHRA survey. Part II: Job content and survey comparisons.

The AHRA Statistical Resource Committee presents the results of a recent survey of members about their job satisfaction, responsibilities, benefits and salary. Part II includes data and analysis of job content and comparison with prior surveys for administrative directors of radiology. Part III will focus on chief technologists and will be published in the fall issue of Radiology Management.

Data Collection↗
PubMed1994

The orientation coach: an important player in competency-based orientation.

Competency-based orientation (CBO) is mandated by JCAHO's Agenda for Change and can improve quality patient care and employee retention. JCAHO redefined its requirements for staff orientation, training and education in 1993, emphasizing the use of competency assessment systems to foster continuous improvements in organizational quality. Proper training for staff members who conduct orientation for new employees--"orientation coaches"--is critical to the success of CBO programs. Our institution designed a training workshop to establish a common knowledge base for orientation coaches. The workshop clarifies the coaches' role and responsibilities, supplies practical information for the coaches' use and promotes a consistent approach to competency assessment. Coaches are familiarized with transitions or adjustment phases new employees typically experience and with adult learning principles, teaching behaviors and learning style differences. The orientation coaches' workshop has met organizational expectations by preparing qualified orientation leaders. New employees benefit from systematic, customized orientation plans facilitated by coaches who are comfortable with their roles and responsibilities, knowledgeable about adult education principles and competency assessment.

Competency-Based Education↗
PubMed1994

AHRA survey. Job content and salary survey. Part III: Chief technologist.

In October, 1993, the AHRA surveyed its members on the scope of their jobs, as well as their salaries, benefits and raises. Data was collected on facility demographics, member characteristics, areas of responsibility, volume of procedures performed, number of full-time equivalent (FTE) personnel supervised, and operating budget. The relationship of these factors to salary was investigated. Part I (Radiology Management 16.2, spring, 1994) presented general demographic information and average salary for administrative directors of radiology in hospitals and nonhospitals. Part II (Radiology Management 16.3, summer, 1994) presented information about job content for administrative directors of radiology and compared the results to previous AHRA job content and salary surveys. Part III presents information about demographics, job content and average salary for chief technologists in hospitals and nonhospitals. One hundred and fourteen chief technologists working in hospitals and 16 working in nonhospital facilities responded to the survey. It is important to remember the small number of nonhospital respondents when reviewing the results. Fifty-eight percent of hospital and 56% of nonhospital chief technologists report no change in their benefits package in the past 12 months. Eighty-three percent of respondents from hospitals and 81% from nonhospitals received a salary increase in the past 12 months. The average salary increase was 5% in hospitals and 4% in nonhospitals. Average salary is reported as a function of several variables, which may be interdependent. In hospitals, the average chief technologist's salary is $45,838. In nonhospitals, the average salary is $42,562, 7% lower than for hospitals.

Data Collection↗
PubMed1994

Job content and salary survey. Part I: Administrative director of radiology.

The AHRA Statistical Resource Committee presents the results of a recent survey of members about their job satisfaction, responsibilities, benefits and salaries. Data from the survey is analyzed in text and presented in tables to most accurately portray how administrators are compensated throughout the country. Part II will focus on chief technologists and will be published in the summer issue of Radiology Management.

Adult↗
PubMed1993

AHRA survey. Staff utilization: Part I.

Part I of this AHRA membership survey reports on information relating to staff utilization in diagnostic radiology. The average volume of procedures per full-time-equivalent staff is provided for technologists, physicians, clerical staff and transporters. Part II, to be published in the Summer issue, will provide reports on specialty areas in radiology.

Child↗
PubMed1993

AHRA survey. Staff utilization: Part II.

Part II of this AHRA membership survey reports on information relating to staff utilization in computed tomography, ultrasound and magnetic resonance. The average volume of procedures per full-time-equivalent staff is provided for technologists, clerical staff and physicians. Part III, to be published in the fall issue, will provide reports on radiation therapy and nuclear medicine.

Data Collection↗
PubMed1993

AHRA survey. Staff utilization: Part III.

Part III is the final installment of the 1993 AHRA membership survey on staff utilization and includes results for radiation therapy, nuclear medicine, interventional/angiography and cardiac catheterization. The information includes the volume of procedures and numbers of FTEs in departmental areas and comparisons with results reported from a similar survey of AHRA members conducted in 1989.

Angiography↗