Biomedical subjects
Publications and source records attributed to B S Moses.
The Child Welfare League of American surveyed the structured methods used by agencies to measure case outcome. The findings indicate a need to develop improved measures of effectiveness. Criteria for measures suitable to meet accountability requirements are also discussed.
To alert agencies to be more responsive to the needs of clients and to apply limited resources to the most effective areas of service, the authors devised and tested a standardized interview for use with protective services clients. Results show the type and extent of improvements effected by agencies, service gaps, and client satisfaction.