Biomedical subjects
Publications and source records attributed to Baljinder Kaur.
Patient information should be tailored to suit the learning style of each person. Benefits and constrains of the method of information delivery should be taken into consideration. Using computer-aided systems to provide for patients' information needs is not a new concept. Studies have shown positive results in well-being when such systems are used and nurses act as facilitators.
An emphasis on public and service-user involvement runs through the core initiatives of the modernisation agenda as outlined in The NHS Plan (Department of Health, 2000) and related policy documents. This article discusses problems that have prevented the NHS from being responsive to the views of service users and what the implementation of policies can offer in terms of overcoming such problems. In addition, initiatives and other ways of identifying and delivering public or patient needs are considered.