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Biomedical subjects

D M Trandel-Korenchuk

Publications and source records attributed to D M Trandel-Korenchuk.

At least 19 recordsLinked to original sources

The influence of the mass media on the selection of physicians.

The purpose of this study was to examine now media sources influence an individual's reported choice of a physician as compared to personal referral sources and how consumers use the Yellow Pages to search for health care information. A random sample of 762 residents was systematically selected from the Charlotte, North Carolina White Pages and was asked to participate in a 20-item descriptive phone survey designed and tested by the investigator. Five hundred and seventy-eight individuals completed the survey, with a response rate of 75.9%. This study supports previous research suggesting that personal referrals are the most influential sources in selecting health care services. Therefore, satisfying and delighting the physician's/practice's existing client base may be one of the most potent advertising resources at hand. Mass media sources played a relatively minor role in influencing provider selection in this study. Nevertheless, it should not be dismissed in as much as the media may be an important way for physicians to promote "brand recognition," a problem not considered in this study. Finally, approximately 28% of the participants were "Yellow Pages users"; that is, individuals who tended to be heavy users of the Yellow Pages and used it for multiple information-seeking tasks. The findings related to the Yellow Pages suggest that while it may be useful to advertise in the Yellow Pages, a more modest financial allocation to this source may be considered.

Adult↗

Comparison of three visit-specific patient satisfaction instruments: reliability and validity measures and the effect of four methods of data collection on dimensions of patient satisfaction.

The purposes of this study were to evaluate the reliability and validity of three short-form patient satisfaction instruments and to examine the effects of data collection methods on patient satisfaction ratings. With a framework to assess quality of care from the patient's perspective, acceptability, accessibility, patient satisfaction rating, provider recommendation, and patient demographic data were collected using three patient surveys: the Health Outcomes Institute questionnaire (HOI); the Nalle Clinic survey (Nalle); and a commercially marketed survey (COM). The four methods of data collection were (1) receptionist-distributed at check-in, (2) student-distributed at check-out, (3) mail, and (4) phone. Data were collected on a systematically selected sample of 1,840 patients who were appointed in two family practice departments of the Nalle Clinic in Charlotte, North Carolina. From the 925 completed surveys, the results indicated that the HOI instrument scored higher on the reliability and validity measures in this patient sample than the Nalle or COM surveys. Analysis of variance was then conducted on the HOI scores across the four methods of data collection. The conclusion was that the method of data collection did not significantly influence any of the patient satisfaction indicators in the family practice sample.

Data Collection↗

Legal forum: the employee contract.

Nurse executives face increasing demands on their abilities to assist the health care institution to meet its corporate objectives. These demands are no different from those faced by many other corporate executives. In this changing environment, nurse executives should consider the need for a written employment contract. Fairly drawn employment contracts can serve a useful purpose for both the institution and the nurse executive. By setting forth in a comprehensive fashion the respective rights and obligations of each party, these agreements can protect the institution's and the employee's interests. The terms on which the nurse executive is retained by the institution should not be left to chance or oral agreement.

Administrative Personnel↗

Legal forum.

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Child↗

Informed consent: client participation in childbirth decisions.

In recent years, there has been a tremendous rise in public consciousness concerning patients' rights. Previously, patients relied upon the expertise of health-care providers, but now it is more common for patients to seek active involvement in the decision-making process affecting their care. The patient's right to self-determination is central to the decision-making process between the client and the provider. A patient's right to autonomy, therefore, imposes an obligation upon the health-care provider to obtain informed consent from the obstetric client.

Delivery, Obstetric↗