A novel foundation-year-two post in academic medicine.
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Academic Medical Centers↗
Biomedical subjects
Publications and source records attributed to Derek Gallen.
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Explore the source record for details and available documents.
Establishing a first-contact team of two practice nurses and a GP has enabled a general practice to offer same-day access for any patient who wants it. The team provides morning and afternoon sessions five days a week, seeing an average of 45 patients per session. Most conditions seen by the team are self-limiting. The service has freed up GPs to spend more time with patients who have booked an appointment, allowing them to give each patient a minimum of 10 minutes. The first-contact team service has been welcomed by patients.