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Heidi Horstmann Koester

Publications and source records attributed to Heidi Horstmann Koester.

2 recordsLinked to original sources
PubMed2006

Factors that influence the performance of experienced speech recognition users.

Performance on automatic speech recognition (ASR) systems for users with physical disabilities varies widely between individuals. The goal of this study was to discover some key factors that account for that variation. Using data from 23 experienced ASR users with physical disabilities, the effect of 20 different independent variables on recognition accuracy and text entry rate with ASR was measured using bivariate and multivariate analyses. The results show that use of appropriate correction strategies had the strongest influence on user performance with ASR. The amount of time the user spent on his or her computer, the user's manual typing speed, and the speed with which the ASR system recognized speech were all positively associated with better performance. The amount or perceived adequacy of ASR training did not have a significant impact on performance for this user group.

Adolescent↗
PubMed2004

Usage, performance, and satisfaction outcomes for experienced users of automatic speech recognition.

This paper presents a variety of outcomes data from 24 experienced users of automatic speech recognition (ASR) as a means of computer access. To assess usage and satisfaction, we conducted an in-person survey interview. For those participants who had a choice of computer input methods, 48% reported using ASR for 25% or less of their computer tasks, while 37% used ASR for more than half of their computer tasks. Users' overall satisfaction with ASR was somewhat above neutral (averaging 63 out of 100), and the most important role for ASR was as a means of reducing upper-limb pain and fatigue. To measure user performance, we asked users to perform a series of word processing and operating system tasks with their ASR systems. For 18 of these users, performance without speech was also measured. The time for nontext tasks was significantly slower with speech (p < 0.05). The average rate for entering text was no different with or without speech. Text entry rate with speech varied widely, from 3 to 32 words per minute, as did recognition accuracy, from 72% to 94%. Users who had the best performance tended to be those who employed the best correction strategies while using ASR.

Adolescent↗