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J H Topham

Publications and source records attributed to J H Topham.

6 recordsLinked to original sources

Does receiving a copy of correspondence improve patients' satisfaction with their out-patient consultation?

It is standard practice to write to a patient's general practitioner (GP) following an out-patients consultation. This study set out to assess whether sending a copy of this letter to the patient improves their satisfaction with the consultation. Two hundred patients were randomly assigned to receive or not to receive a copy of their GP letter. Their satisfaction was then assessed by means of a postal questionnaire. The two groups were compared to ensure that their was no significant difference between them with regard to any other aspect of their consultation. Those who did not receive a copy letter had a median overall satisfaction score of 7.75 whilst those who did had a median score of 9.0 (p = 0.014). The only other factors predictive of overall satisfaction were receiving an explanation of the problem and spending sufficient time with the doctor. Sending patients a copy of correspondence to their GP is one means of aiding communication and improving overall satisfaction.

Correspondence as Topic↗

Comparative audit of tonsillectomy.

The Comparative Audit Service of the Royal College of Surgeons of England undertook an audit of tonsillectomy throughout England and Wales in 1997. There were three parts to the audit: a management questionnaire related to tonsillectomy and its indications; an inpatient questionnaire for patients undergoing tonsillectomy; and a postoperative patient questionnaire. One hundred and fourteen ENT consultants returned the management questionnaire, 2450 questionnaires on inpatient details were returned by 132 consultants, and 1408 patients returned postoperative questionnaires. Two-thirds of the patients underwent tonsillectomy for recurrent acute tonsillitis, and most stayed 1 night in hospital; only 3% were day cases. Postoperative haemorrhage necessitated return to theatre for 0.75% of patients. Almost 7% of patients had to be readmitted after discharge. Overall, 92% of patients felt that their throat was better than before the operation, but slightly less than this number (88%) were pleased that they had the operation. The results are further discussed in the paper. The ability to cross-reference each part of the audit for individual patients proved extremely useful.

Adolescent↗

Complications in ENT--a nationwide audit carried out in November 1992.

We report a prospective audit of complications following ENT surgery during November 1992 from 42 consultants across the United Kingdom. Complications were reported as codes, and results were analysed at the Royal College of Surgeons Comparative Audit Unit. A total of 174 complications were reported, giving an annualized complication rate per consultant of 5.7-7.0% (depending on whether only the most severe complication per patient is counted or all complications). This compares with an annual complication rate of 1.49% reported retrospectively for the year of 1991 by the same consultants.

General Surgery↗

Royal College of Surgeons comparative ENT audit 1990.

The Royal College of Surgeons Comparative Audit Service was set up in 1990 so that surgeons could pool their audit data, to provide 'standards' with which to compare their own figures. A total of 405 consultant otolaryngologists were circularized in December 1991 inviting them to return data about their resources, workload, case-mix and complications, and about two specific audit topics-Myringoplasty and Carcinoma of the Larynx--for the calendar year 1990. A total of 65 consultants returned proformas with data on 52208 admissions and 31240 surgical procedures. The 'average' respondent admitted 829 patients in the year (19% of these day cases and 14% emergencies) and performed 744 surgical procedures with a mean complication rate of 1.39% using three theatre sessions per week. Cancelled theatre sessions per annum per consultant ranged from 0 to 71. The mean known success rate after myringoplasty was 65%, with hearing improvement in 53%. The 'average' ENT surgeon saw 3.5 new cases of invasive carcinoma of the larynx and treated 69% of these with radiotherapy alone, compared with 14% surgery alone. As well as allowing a profile to be drawn up of the 'average' respondent, this audit allowed individual consultants returning data to compare their own figures in detail with the pooled data, which were presented graphically at a meeting in April 1992.

Carcinoma↗