The basic rules of questions and answers.
Our world is full of basic rules. And life is loaded with questions. The physician executive's life is certainly governed by both items. With a mountain of information, separation of fact from nonfact involves methodical processing. The physician executive must spend vast amounts of time in the pursuit of factual, pertinent information. Equally time-consuming is the application and dissemination of this information. This article offers a physiologic model for understanding the acquisition and dissemination of information and applies the model to the specifics of handling questions from a broad range of people--subordinates, superiors, constituents, customers, etc.