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Biomedical subjects

J Mapa

Publications and source records attributed to J Mapa.

14 recordsLinked to original sources

Keys to effective regional health planning--an organizational behaviour approach.

Given its political appeal, economic logic and community-based focus, regional planning has re-emerged as a significant strategic initiative in our shifting health care system. As regional planning becomes more prevalent in Canada, it is increasingly necessary to establish a framework of sound organizational behaviour principles in which it can succeed. These principles--which relate to human relations and group interactions--are especially relevant in a complex undertaking such as regional health planning which is often encumbered by stakeholder self-interest, philosophical differences and a tradition of autonomy and independent initiative.

Canada↗

Board takes action in quality assurance role.

A standing committee of the board at Mount Sinai Hospital, Toronto, reviews nonclinical, nonmedical, departmental documents to identify problems regarding quality of care.

Consumer Behavior↗

Mount Sinai Hospital's journey into TQM.

Toronto's Mount Sinai Hospital commenced its total quality management journey in the late 1980s as a complement to its extensive experience in quality assurance. This article focuses on Phase I--the process of setting up teams. This phase includes project nomination and selection; team membership selection and education; and the quality improvement process. The authors share the lessons they learned during the course of the journey and present the directions that TQM at Mount Sinai will take in the future.

Hospital Administration↗