Consumer demands are changing care delivery.
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Consumer Behavior↗
Biomedical subjects
Jayne Oliva
Publications and source records attributed to Jayne Oliva.
Increasing up-front collections.
Montefiore Medical Center increased the collections of the Department of Obstetrics & Gynecology and Women's Health by $1.2 million without cutting costs or increasing its charges. Instead, the organization appointed a billing director to take charge of revenue-cycle performance and redesign its billing processes by: Implementing standard processes organizationwide Involving physicians in data collection to ensure accurate claims Collecting copayments at the front end.
Deductibles and Coinsurance↗
Retooling today's practices to accommodate part-time physicians.
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Cooperative Behavior↗
Consumer directed health care: zeroing in on physician practices.
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Community Participation↗
Standing out in the crowd: securing preferred referral status.
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Humans↗
Designing functional and cost-effective outpatient physician practices.
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Cost-Benefit Analysis↗
A seat at the power table: the physician's role on the hospital board.
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Governing Board↗