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Jeffrey S Hickman

Publications and source records attributed to Jeffrey S Hickman.

2 recordsLinked to original sources

The Airline Lifesaver: a 17-year analysis of a technique to prompt the delivery of a safety message.

INTRODUCTION: The Airline Lifesaver (AL) is a 13.3 cm x 9.8 cm card any passenger can deliver to the attendant of a commercial airline in order to prompt the delivery of an important safety message. In particular, the AL requests the following safety--belt reminder be added to the regular announcements given at the end of the flight-"Now that you have worn a seat belt for the safest part of your trip, the flight crew would like to remind you to buckle-up during your ground transportation." METHOD: The AL card was handed to 1,258 flight attendants over a 17-year period and compliance with the request for the safety message was systematically tracked. Slightly more than one-third of the AL cards (n=460) included an incentive for making the announcement. RESULTS: Without the incentive, compliance to give the buckle-up reminder was 35.5% of 798 flights. With the incentive, compliance was significantly higher (i.e., 53.3%). IMPACT: The validity of the AL intervention is discussed with regard to its: (a) relevance to cognitive dissonance and consistency theory, and (b) broad-based applicability as a component of community-wide efforts to facilitate a safety-focused culture. The 17-year study also demonstrated a practical and cost-effective application of a behavior-based incentive program.

Adult↗

A safety self-management intervention for mining operations.

PROBLEM: This quasi-experimental field study examined the efficacy of a safety self-management process to increase safety-related work practices in mining operations. METHODS: After a 7-week baseline, 15 miners participated in a safety self-management training and education presentation. The participants in a prebehavior condition (n=8) recorded their intentions to engage in specific percentages of safety-related work behaviors before starting their shift for the day. In contrast, participants in a postbehavior condition (n=7) recorded their percentages of safety-related work behaviors after their shift for the day. RESULTS: During withdrawal (4 weeks), the miners did not complete any self-monitoring forms. Based on 10,905 behavioral observations, safety self-management was effective at increasing the frequency of safety-related behavior (p<.05). For the prebehavior condition, the mean percent safe score across three target behaviors increased 34.8% during intervention. Similarly, in the postbehavior condition, the mean percent safe score across three target behaviors increased 40.1% during intervention. IMPACT ON INDUSTRY: The results suggest that employees who work in relative isolation or have little oversight, compared to traditional industrial workers, may benefit from a process by which they can systematically observe themselves.

Focus Groups↗