L G Militello | PubMed Health

PubMed1998

Applied cognitive task analysis (ACTA): a practitioner's toolkit for understanding cognitive task demands.

Cognitive task analysis (CTA) is a set of methods for identifying cognitive skills, or mental demands, needed to perform a task proficiently. The product of the task analysis can be used to inform the design of interfaces and training systems. However, CTA is resource intensive and has previously been of limited use to design practitioners. A streamlined method of CTA, Applied Cognitive Task Analysis (ACTA), is presented in this paper. ACTA consists of three interview methods that help the practitioner to extract information about the cognitive demands and skills required for a task. ACTA also allows the practitioner to represent this information in a format that will translate more directly into applied products, such as improved training scenarios or interface recommendations. This paper will describe the three methods, an evaluation study conducted to assess the usability and usefulness of the methods, and some directions for future research for making cognitive task analysis accessible to practitioners. ACTA techniques were found to be easy to use, flexible, and to provide clear output. The information and training materials developed based on ACTA interviews were found to be accurate and important for training purposes.

Cognition↗

PubMedDate not supplied

Learning to think like a user: using cognitive task analysis to meet today's health care design challenges.

The growing role of information technology in our society has changed the very nature of many of the tasks that workers are called on to perform. Technology has resulted in a dramatic reduction in the number of proceduralized, rote tasks that workers must face. The impact of technology on many tasks and functions has been to greatly increase demands on the cognitive skills of workers. More procedural or predictable tasks are now handled by smart machines, while workers are responsible for tasks that require inference, diagnosis, judgment, and decision making. The increase in the cognitive demands placed on workers and the redistribution of tasks have created a need for a better understanding of the cognitive components of many tasks. This need has been recognized by many in the health care domain, including the U.S. Food and Drug Administration (FDA). Recent FDA regulations encourage the use of human factors in the development of medical devices, instruments, and systems. One promising set of methods for filling this need is cognitive task analysis.

Biomedical Engineering↗