Pustular eruptions following administration of cefazolin: a possible interaction with methyldopa.
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Aged↗
Biomedical subjects
L Haynie
Publications and source records attributed to L Haynie.
Developing a customer-service and cost-effectiveness team.
A healthcare organization in northeast Georgia developed a team approach to meet the challenge of unacceptable customer service scores, improve numerous system inefficiencies, promote staff accountability, and maintain an emphasis on cost-effective and efficient utilization of resources. This article describes the development of a team comprising a variety of staff members to support all managers in this effort. The outcome was an improvement in customer satisfaction scores from the lower half of the survey database to the top third.
Consumer Behavior↗