Benchmarking and evidence-based practice: complementary approaches to achieving quality process improvement.
The terms benchmarking and evidence-based practice have gained a great deal of attention of late. Although these 2 processes are not identical, they are complementary and can be applied concurrently in an improvement strategy. This article aims to illustrate the strengths and potential weaknesses of the 2 processes and to explain how they may be used together to improve operational performance.
Benchmarking↗