Is your benchmarking missing the mark?
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Biomedical subjects
Publications and source records attributed to M V Gelinas.
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Key points. Change agents are members of the organization through whom the organization figures out how to improve itself. Change agents can provide the focused attention that is required to develop "organizational horsepower." Change agents should be selected from the very best people in the organization. Change agents can come from all areas and all levels of the organization.
Clear purpose and balanced goals, sponsorship and leadership, user-friendly processes, and commitment and capability are four key elements necessary to bring about effective change in organizations. The ability to change effectively and efficiently is an absolute necessity for health care organizations in today's marketplace. To best build employee support for change, leaders must use a combination of education, persuasion, rewards, recognition, participation, and conversation.
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