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N K Grant

Publications and source records attributed to N K Grant.

5 recordsLinked to original sources

Indicators of quality in long-term care facilities.

Quality of care is of particular importance to residents of long-term care facilities because of the permanency of their situation. In this study indicators of quality of care were generated from data obtained at a primary level from those most affected by the care. The critical incident technique was used to identify the indicators as perceived by 52 residents, 58 significant others, and 37 nursing staff in five long-term care facilities in Calgary, Canada. The 14 major indicators so identified are discussed in this paper.

Aged↗

Opinions of residents of an extended care agency regarding food and food services.

The purpose of this study was to elicit opinions of residents in an extended care agency regarding the food and food services they received. In order to get specific information about both the positive and negative responses to these aspects of care, the Critical Incident Technique was used. The findings from interviews of 226 residents are discussed. The significance of the undertaking and findings is the use of the Critical Incident Technique which elicited qualitative information useful to the administrator of the agency.

Canada↗