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P Huntington

Publications and source records attributed to P Huntington.

3 recordsLinked to original sources
PubMed2001

Health information: an evaluation of the use of touch screen kiosks in two hospitals.

An exit questionnaire survey of 150 hospital users of a touch screen health information kiosk was undertaken. It was compiled by Royal Cornwall Hospitals NHS to evaluate kiosk use and was reanalysed by researchers at City University to determine whether the information obtained went anyway to meeting patients' information needs. The study established two effective outcome variables on kiosk use: whether the information found answered the users' questions and if users intended, after using the kiosk, to find more information elsewhere. Two-thirds of respondents said that the information found had answered their question, whilst 16% said that after using the kiosk they still had further questions and intended to talk to a health professional to obtain this information. The variables found to have an impact on the information outcome included: gender, navigational ease, object of search, and ease of reading and understanding the information.

Adolescent↗
PubMedDate not supplied

Comparing Web and touch screen transaction log files.

BACKGROUND: Digital health information is available on a wide variety of platforms including PC-access of the Internet, Wireless Application Protocol phones, CD-ROMs, and touch screen public kiosks. All these platforms record details of user sessions in transaction log files, and there is a growing body of research into the evaluation of this data. However, there is very little research that has examined the problems of comparing the transaction log files of kiosks and the Internet. OBJECTIVES: To provide a first step towards examining the problems of comparing the transaction log files of kiosks and the Internet. METHODS: We studied two platforms: touch screen kiosks and a comparable Web site. For both of these platforms, we examined the menu structure (which affects transaction log file data), the log-file structure, and the metrics derived from log-file records. RESULTS: We found substantial differences between the generated metrics. CONCLUSIONS: None of the metrics discussed can be regarded as an effective way of comparing the use of kiosks and Web sites. Two metrics stand out as potentially comparable and valuable: the number of user sessions per hour and user penetration of pages.

Adolescent↗