Organ procurement: charting a course through unexplored territory.
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Biomedical subjects
Publications and source records attributed to P J Para.
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A well-organized patient relations program can improve the quality of care while reducing risk to the organization. Patient relations is also a matter of the organization's survival in a competitive marketplace. The consumer's choice for healthcare will be made based on how the organization id differentiated from other organizations with otherwise common attributes. These distinct attributes set a product or organization apart from its competitors by creating a "personality" in the marketplace. A selected program, such as patient relations, can build a marketing plan that creates an identifiable market personality with opportunity for good financial returns and stability.
The need for risk management in home care has grown because of several factors--increased consumer awareness, advanced technology, and the loss of charitable immunity for health care organizations. A solid risk management program will prepare providers to meet these challenges with confidence.