The "Diana effect". Hospital experienced a decrease in number of admissions for trauma.
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Biomedical subjects
Publications and source records attributed to P Oakley.
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The NHS is in the throes of profound change. How much of it is cultural? Indeed, what do we mean when we talk about the culture of an organisation? And if we succeed in defining culture, how does an understanding of this concept help us to manage the service better? This article sets out to answer these questions and argues that an understanding of organisational culture is a necessary part of good human resource management.
Organizational development is a widely used concept in industry and the NHS. It tends to be associated with the softer side of management, and this often masks the complex set of ideas it represents. Its currency in the NHS has risen, especially in the last decade, because its application in practice is closely linked to the process of managing change. This article reviews the definitions of organizational development and explains how the concept can be used to underpin organizational change.