Biomedical subjects

Robert A Fazzi

Publications and source records attributed to Robert A Fazzi.

4 recordsLinked to original sources

PubMed2005

Revealed! The two best-kept secrets in home care marketing.

There are two marketing secrets that many of the nation's most successful home care agencies know very well--thus their success. Some agencies know the first secret; others know the second. Only a few select agencies--the lucky ones--know both. This article will teach you both secrets. You will gain a clear sense as to why these strategies are effective. You will be given explicit examples regarding the most effective methods of applying them. And hopefully, you will gain insight into how you can improve your own marketing strategies, ultimately increasing your referrals.

Health Personnel↗

PubMed2003

Improving OASIS accuracy: a national effort.

It is no secret that the accuracy of responses to items on the Outcome and Assessment Information Set (OASIS) varies greatly from clinician to clinician and item to item. Some questions seem ambiguous. Others are hard to understand. Others require subjective interpretation. The sponsors of a new project to improve the accuracy of OASIS responses brought together senior clinicians who were experts on OASIS to review OASIS items and make recommendations on ways of ensuring consistently accurate and reliable responses to each item.

Community Health Nursing↗

PubMed2002

Benchmarking. It's the future.

You can't go to a state conference, read a home care publication or log on to an Internet listserv ... without hearing or reading someone ... talk about benchmarking. What are your average case mix weights? How many visits are your nurses averaging per day? What is your average caseload for full time nurses in the field? What is your profit or loss per episode? The benchmark systems now available in home care potentially can serve as an early warning and partial protection for agencies. Agencies can collect data, analyze the outcomes, and through comparative benchmarking, determine where they are competitive and where they need to improve. These systems clearly provide agencies with the opportunity to be more proactive.

Benchmarking↗

PubMed2002

Operational benchmarks. What CEOs want (need) to know.

Fazzi Associates began recruiting agencies to participate in a one-year study and later, for those interested, in a national benchmark service. What happened was nothing short of amazing. The response clearly showed how hungry home care leaders were for objective, valid comparative benchmark information on key performance indicators on all aspects of an agency's operation. And for the first time in the history of home care, agency CEOs could get clear answers to that one incredibly BIG question: "How are we doing?"

Administrative Personnel↗