The next-generation health plan: not if, but when and how.
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Consumer Behavior↗
Biomedical subjects
Steve O'Dell
Publications and source records attributed to Steve O'Dell.
The next-generation health plan: building operational competence.
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Consumer Behavior↗
The next-generation health plan: customer responsiveness. Last of a series on health plans' evolution.
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Consumer Behavior↗
Automating complex work: the next big step in IT.
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Cost Control↗
Managing the consumer experience.
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Confidentiality↗