@misc{indiciaedba14404e6d3,
  title = {Total quality improvement.},
  author = {S L Roster},
  doi = {10.1111/j.1945-1474.1990.tb00077.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10106012/},
  note = {Source identifier: 10106012}
}