@misc{indiciae5f7e3db15bdf,
  title = {Managing change. A step-by-step process helps sponsors implement change smoothly.},
  author = {F D Krapf},
  year = {1990},
  url = {https://pubmed.ncbi.nlm.nih.gov/10106132/},
  note = {Source identifier: 10106132}
}