@misc{indiciae81691683f829,
  title = {Integrated quality management program reaps benefits.},
  author = {G R Hodges and C R Doughty and B A Shatto},
  year = {1990},
  url = {https://pubmed.ncbi.nlm.nih.gov/10114853/},
  note = {Source identifier: 10114853}
}