@misc{indiciae79106e784451,
  title = {Managers as social surgeons.},
  author = {M MacLachlan},
  year = {1992},
  doi = {10.1108/eum0000000001610},
  url = {https://pubmed.ncbi.nlm.nih.gov/10124176/},
  note = {Source identifier: 10124176}
}