@misc{indiciaeda13c8991e45,
  title = {Motivation: the most basic process in TQM/CQI.},
  author = {W R Rice},
  doi = {10.1111/j.1945-1474.1993.tb00101.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10125970/},
  note = {Source identifier: 10125970}
}