TY  - RPRT
TI  - Motivation: the most basic process in TQM/CQI.
AU  - W R Rice
DO  - 10.1111/j.1945-1474.1993.tb00101.x
UR  - https://pubmed.ncbi.nlm.nih.gov/10125970/
ID  - 10125970
ER  -