@misc{indiciae2abd6155c9cf,
  title = {Caring for people efficiently.},
  author = {D Hughes},
  year = {1993},
  doi = {10.1016/0168-8510(93)90104-w},
  url = {https://pubmed.ncbi.nlm.nih.gov/10129161/},
  note = {Source identifier: 10129161}
}