@misc{indiciae22bad7690b10,
  title = {Beyond resource management: towards total quality.},
  author = {P R Holt},
  year = {1993},
  doi = {10.1108/09526869310045831},
  url = {https://pubmed.ncbi.nlm.nih.gov/10131454/},
  note = {Source identifier: 10131454}
}