@misc{indiciae40a3eac1d41e,
  title = {Total quality management in action: pharmacy system changes to decrease medication incidents and increase clinical services.},
  author = {N R Shah and A J Emont and V P Johnson},
  year = {1994},
  url = {https://pubmed.ncbi.nlm.nih.gov/10135148/},
  note = {Source identifier: 10135148}
}