@misc{indiciaedf483de95e6e,
  title = {Statistical process control and direct care staff performance.},
  author = {M L Dey and G V Sluyter and J E Keating},
  year = {1994},
  doi = {10.1007/bf02521327},
  url = {https://pubmed.ncbi.nlm.nih.gov/10145995/},
  note = {Source identifier: 10145995}
}