@misc{indiciae6be554e3251f, title = {Executives' perceptions of total quality improvement.}, author = {A F Al-Assaf and S J Gentling}, year = {1996}, doi = {10.1080/00185868.1996.11736046}, url = {https://pubmed.ncbi.nlm.nih.gov/10156822/}, note = {Source identifier: 10156822} }