@misc{indiciaee61c41829291,
  title = {A closer look at case management.},
  author = {S E Richards},
  doi = {10.1111/j.1945-1474.1996.tb00846.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10159020/},
  note = {Source identifier: 10159020}
}