@misc{indiciaebc43cddc6699,
  title = {Improving out-patient appointment systems.},
  author = {D Worthington and M Brahimi},
  year = {1993},
  doi = {10.1108/09526869310025644},
  url = {https://pubmed.ncbi.nlm.nih.gov/10165397/},
  note = {Source identifier: 10165397}
}