@misc{indiciae689671609b44,
  title = {Methodological issues in patient satisfaction surveys.},
  author = {B Lin and E Kelly},
  year = {1995},
  doi = {10.1108/09526869510098840},
  url = {https://pubmed.ncbi.nlm.nih.gov/10165404/},
  note = {Source identifier: 10165404}
}