@misc{indiciaed694e765fb33,
  title = {Improving patient satisfaction scores using decision support systems.},
  author = {A J Konrad and M A Mettler and A Lestari},
  year = {1997},
  url = {https://pubmed.ncbi.nlm.nih.gov/10166781/},
  note = {Source identifier: 10166781}
}