@misc{indiciaecb92777dc607,
  title = {Process improvement and information management.},
  author = {J Hindle},
  year = {1997},
  doi = {10.1108/09552069710175481},
  url = {https://pubmed.ncbi.nlm.nih.gov/10173523/},
  note = {Source identifier: 10173523}
}