@misc{indiciaed24867573452,
  title = {Service integration: something old and something new.},
  author = {S Hassett and M J Austin},
  year = {1997},
  doi = {10.1300/j147v21n03\_02},
  url = {https://pubmed.ncbi.nlm.nih.gov/10176511/},
  note = {Source identifier: 10176511}
}