@misc{indiciae79857f4f63dc,
  title = {Building a quality future.},
  author = {E C Nelson and P B Batalden and J J Mohr and S K Plume},
  year = {1998},
  url = {https://pubmed.ncbi.nlm.nih.gov/10182606/},
  note = {Source identifier: 10182606}
}