@misc{indiciae9da1128c4e31, title = {Process analysis in general practice--a new perspective?}, author = {R J Boaden and J M Zolkiewski}, year = {1998}, doi = {10.1108/09526869810216034}, url = {https://pubmed.ncbi.nlm.nih.gov/10185323/}, note = {Source identifier: 10185323} }