@misc{indiciae405539f807d8,
  title = {Paperwork and bureaucracy.},
  author = {J T Bennett and M H Johnson},
  year = {1979},
  doi = {10.1111/j.1465-7295.1979.tb00541.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10242863/},
  note = {Source identifier: 10242863}
}