@misc{indiciaef4d12dcab696,
  title = {Developing and using a secondary database to evaluate product lines: SLED (service line evaluation and development).},
  author = {J A Serafin},
  year = {1988},
  url = {https://pubmed.ncbi.nlm.nih.gov/10302550/},
  note = {Source identifier: 10302550}
}