@misc{indiciae452018d990da,
  title = {A practical guide to service system reorganization.},
  author = {M L Frumkin},
  year = {1978},
  doi = {10.1300/j147v02n01\_03},
  url = {https://pubmed.ncbi.nlm.nih.gov/10308611/},
  note = {Source identifier: 10308611}
}