@misc{indiciae1f62ebb01e05, title = {Development of a service complexity classification system: one HMO's experience.}, author = {L B Harman and S J Duran and S E Jelley and E L Axelson}, year = {1986}, url = {https://pubmed.ncbi.nlm.nih.gov/10311532/}, note = {Source identifier: 10311532} }