@misc{indiciae2544473d5585,
  title = {Performance improvement: the organization's quest.},
  author = {C O McKinley and D E Parmer and R A Saint-Amand and C B Harbin and J C Roulston and R A Ellis and J R Buchanan and R B Leonard},
  year = {1999},
  doi = {10.1097/00019514-199907020-00006},
  url = {https://pubmed.ncbi.nlm.nih.gov/10346462/},
  note = {Source identifier: 10346462}
}