@misc{indiciae875ddd5f80c8,
  title = {Gentleness--an attribute for administrators.},
  author = {J M McNally},
  year = {1976},
  doi = {10.1097/00006247-197610000-00022},
  url = {https://pubmed.ncbi.nlm.nih.gov/1049159/},
  note = {Source identifier: 1049159}
}