@misc{indiciae517d13618d48,
  title = {The informal process. Discipline at work. Part One.},
  author = {J Hastings},
  year = {1999},
  doi = {10.7748/nm1999.09.6.5.20.c2058},
  url = {https://pubmed.ncbi.nlm.nih.gov/10703443/},
  note = {Source identifier: 10703443}
}